The practical rules for using OmniFlow, plans, and connected providers
This summary explains the main commercial and product terms for OmniFlow, including billing, account use, connected providers, and service expectations.
Last updated: April 2026. OmniFlow is operated by WMart Online Services. These terms are summarized in buyer-friendly language; if you need a contract-specific clarification, contact the team directly.
Accounts and acceptable use
Customers are responsible for the activity on their accounts and for using the platform in ways that comply with local law, provider policies, and channel rules such as WhatsApp, email, and SMS requirements.
Plans, billing, and provider usage
OmniFlow plan fees cover the software layer. Connected provider charges, recharge credits, and usage-based channel costs may still apply separately depending on the channel or integration you use.
Connected tools and ecosystems
OmniFlow may connect with third-party providers and WMart ecosystem products such as CPaaS, Voice Chat AI, email platforms, AI calling tools, and automation layers. Each provider still keeps its own service terms and billing model.
Service updates and limits
Features, credits, plan packaging, and connected providers may evolve over time. Larger changes that affect billing or active plan behavior should be communicated through the platform or support channels.
Questions about billing, credits, or provider charges?
If you need plan clarification, provider cost breakdowns, or white-label and enterprise terms, contact the OmniFlow team directly.